Muebles BOAL distributes its products through a network of authorized dealers. Check the Where to Buy section to find a distributor near you.
For questions and information about product delivery, please visit the point of sale where you acquired your product. As Muebles BOAL sells exclusively through distributors and in virtue of personal data protection rules, we do not have access to this information.
Check that the product is delivered properly, without apparent damage to the
packaging and the product itself. Carefully read the User Manual and
Warranties that are included with the product. Finally, keep all the
documentation you received for further reference.
The Products section is designed to show the type of furniture we manufacture and redirect the customer to the distributor´s website where prices and additional information can be found.
Normally each distributor has exclusivity in the models that he offers and with each one you will find different options.
Because we sell exclusively through our distributors and each of them has different models, we do not have a complete product catalog. Please visit our Where to Buy section for further information about the models each distributor offers.
Due to our production scheme and volume, we only manufacture the models in our catalog in established sizes.
Please carefully check your furniture upon receipt to identify and damage cause by transportation, maneuvering or unpacking.
In case of finding any anomaly, please report it immediately to the distributor where you purchased the product.
The warranty is offered only to the original purchaser of the product and applies to normal residential use, it does not apply to offices, businesses or public areas, and it does not proceed in case of defects resulting from negligence, misuse, accidents, transportation damage or commercial use.
Any service or repair that applies within the warranty period will be processed through the distributor where the products was purchased.
Provide the original proof of purchase, receipt or invoice, photographs of the product OT label that is attached under the furniture, along with photographs of the damage (complete piece, chose-up, and detail). The follow-up or process may depend on each distributor.
Currently, we do not offer these services.
Muebles BOAL does not offer this service. If you decide to apply an anti-stain repellent, we suggest you hire a professional service, do not apply the repellent yourself to avoid damage. As the application of any anti-stain repellent implies the manipulation of the fabric or leather by third parties, the warranty given by Muebles Boal on the tapestry is invalidated and becomes the service provider's responsibility
Remove dust with a dry cloth or with the soft brush attachment of vacuum cleaner (do not use water). It is possible to completely remove dust from the surface of the leather since it cannot penetrate it.
We recommend vacuuming the entire piece or using a soft brush or cloth to avoid dust accumulation. This will highlight the beauty of the fabric and given it a longer life.
If you need to purchase any spare material, with the exception of fabric or leather, please contact our authorized distributors so they can contact us and request the requiered materials. It is the discretion of Muebles BOAL to authorize the sale. By oficial regulation we cannot sell fabric and leather separately.
We make available the following user manuals and warranties, where you will find important information, instructions for use and maintenance.
Read each one carefully and keep them for future reference.
Are you interested in working with us?
Please send your resume in PDF or Word format to:firstname.lastname@example.org